BigCommerce Website Builder Review

Looking for an ecommerce platform that can help you easily build an online store and sell whatever you want? This review will help you decide if it's right for your business or not.


BigCommerce is an electronic commerce platform that allows you to easily build an online store and sell whatever you want on multiple platforms, including but not limited to ecommerce and enterprise apps. This web-based ecommerce platform is best known for scalable solutions and zero transaction fees.

BigCommerce offers a robust built-in feature see and three subscription plans. And with its third-party integrations and multichannel sales tools, it's one of the complete ecommerce platforms on the market.

Additionally, this platform is driven by powerful SEO or search engine optimization that will help take your products and business to new heights. BigCommerce is indeed an advanced ecommerce platform that is perfect for businesses of all sizes.

While it isn't the biggest Ecommerce platform in terms of market share, it is growing quickly and has a lot to offer businesses.

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Rating stars
Ease of Use
Quality of Support
Ease of Setup

Who Should Use BigCommerce?

Just like the name suggests, BigCommerce is perfect for businesses that are big on eCommerce. It's suited for someone who wants to operate at scale and grow fast.

BigCommerce offers excellent ecommerce features such as analytics, marketing tools, built-in CRM, and more. Everything is optimized to hold a lot of products (maybe thousands) in the database and make your work with the ecommerce platform as easy as possible.

As such, if you're starting out and selling their first ten products, other platforms might be a better choice. Here are some businesses that would do well on BigCommerce:

  • Businesses with a large inventory
  • Businesses that sell products that are high in demand
  • Businesses that want to scale quickly

Do you fit into one of these categories? If so, BigCommerce just might be the perfect ecommerce-business platform for your business.

Big Commerce Feature  at a Glance

Take note that the exact features you get from BigCommerce largely depend on the plan you choose. However, essential and standout features include:

Drag-and-Drop Page Builder

BigCommerce's drag-and-drop page builder is one of the most user-friendly and intuitive builders in the market. With it, you can easily create custom pages and design your store exactly the way you want without having to touch a single line of code.

High-Quality, Good-Looking Templates

There are about 160 templates available on BigCommerce (12 of which are free), and they’re all modern, good-looking, and mobile responsive. The templates are available in categories from Toys and Finance to Pets and Food.

And as for a common ecommerce service, all templates are minimalist, which is a good thing because it helps your products to stand out. Even so, all the templates are good-looking.

They let you make professionally designed online stores in minutes without any prior experience in web design or development. Another thing, you can upload custom themes from Theme Forest and customize the elements in BigCommerce's drag-and-drop editor.

Online Store Abandoned Cart Saver

BigCommerce's abandoned cart saver is a great tool that automatically sends email reminders to customers who abandon their online shopping carts. This feature can be extremely useful in recovering lost sales and reducing cart abandonment rates.

Best of all, you can customize the email and add coupons to persuade your shoppers to come back, shop online, and complete their purchases.

Customizable Robot.txt and URLs Access

The ecommerce platform also gives you the ability to customize your robots.txt and URLs Access, which is great for SEO purposes. Why?

It's because you can specify which pages you want search engines to index and which ones you don't. For example, if you have a “coming soon” page that you don't want people to see, you can block it from search engine crawlers.

Plug-in POS Integrations

BigCommerce bridges online and offline shopping with ease. With its POS integrations, you can connect your ecommerce website to your brick-and-mortar shop.

This way, you can manage both sales channels from a single platform and get a holistic view of your business. The best part is that the integration is seamless, so you don't have to worry about data loss or duplication.

Real-Time Shipping Quotes

Another great feature of BigCommerce is that it offers real-time shipping quotes. And this is extremely useful, especially if you're selling products that are shipped internationally.

With this feature, your customers can get exact shipping costs before they checkout, which can help increase global retail ecommerce sales and conversion rates.

Multi-Currency Support For More Online Sales

BigCommerce also supports multiple currencies, which is great if you're selling to international customers. With this feature, you can display prices in the customer's local currency and offer a seamless shopping experience.

Social Media Integrations

Drive social traffic to your store with BigCommerce's social media integrations. The platform makes it easy to add social sharing buttons to your product pages and blog posts.

In-Depth Analytics for Your Online Business

BigCommerce provides in-depth analytics that gives you insights into your store's performance. With this data, you can track your store's sales, traffic, and conversion rates.

You can also use the data to improve your marketing campaigns and make informed decisions about your business.

Preview Review Functionality

BigCommerce's preview review functionality is a great way to get feedback about your store before it goes live. With this feature, you can make sure that your store is ready for launch and meets your customers' needs.

Pricing Options

There are five plans and pricing options to choose from, all with different features. The plan and pricing option you choose will depend on your needs and budget.


BigCommerce offers a 15-day risk-free trial with no credit card required. It's a great option if you want to try out the platform before committing to a paid plan. No credit card is required. Just input your name, email address, password, store name, and size of your online business.


At $29.95 per month, you can sell online with your BigCommerce online store. Here are other things the plan includes:

  • unlimited staff accounts
  • sell up to $50K annually
  • 24/7 support
  • single page checkout
  • major payment processing service integrations
  • social and marketplace integrations
  • product ratings and reviews
  • gift cards, discount rules, and coupons
  • free sitewide HTTPs dedicated SSL
  • o transaction fees
  • BigCommerce mobile commerce app


At 79.95 per month, you can quickly grow your business with marketing tools demonstrated to boost conversion. The Plus Plan comes with all the features the Standard Plan offers, plus:

  • store credit cards
  • abandoned cart saver
  • persistent cart
  • customer segmentation and groups
  • sell up to $180K annually


At $299.95 per month, you can scale your growing online business with various features. This tier comes with all the features in the Plus Plan, plus:

  • custom SSL
  • product filtering
  • sell up to $400K annually


At custom pricing, the BigCommerce Enterprise Plan is designed for businesses that need an all-in-one solution and the highest level of support. The Enterprise Plan includes everything in the Pro Plan, plus:

  • express routing
  • strategic account management
  • priority support
  • unlimited API calls
  • price-lists
  • product filtering


  • 99.99% guaranteed uptime
  • designed as mobile-optimized and user-friendly
  • excellent management tools
  • Mailchimp integration
  • Google Ads integration
  • good customer support
  • no transaction fees
  • multiple currencies
  • built-in marketing tools
  • get as many staffs as you need
  • scalable and flexible
  • strong SEO performance
  • mobile support
  • superb search functionality
  • POS apps


  • limited pre-made templates
  • expensive plans
  • challenging to navigate the homepage carousel
  • themes may look similar
  • inconsistent loading speed

Is Big Commerce Worth The Switch?

Overall, BigCommerce is an excellent platform with many features to support businesses. It offers impressive features, good customer support, and a wide range of integrations.

But due to its high cost, some users may find it difficult to justify the switch. And while its templates may not be as varied as some other platforms, they are still high quality and customizable.

So if you're looking for a platform with all the bells and whistles, BigCommerce is worth considering.

Frequently Asked Questions

Q. Is BigCommerce secure?

A. Yes, BigCommerce is a secure platform with multiple layers of security. But you still need to take steps to secure your stores, such as using a strong password and two-factor authentication.

Q. What happens if you go beyond the sales limit of your plan?

A. BigCommerce upgrades your plan automatically, so you never have to worry about going over your limit.

Q. Is BigCommerce suitable for small businesses?

A. While BigCommerce is an excellent platform for all businesses, it may be overkilled for small businesses that are just starting. If you're unsure, you can always start with a smaller plan and upgrade later as your business grows.

Q. Is BigCommerce easy to use?

A. Yes, users will find the ecommerce site very easy to use.

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